GranthamPoole is now providing SafeSend Returns™ technology for our clients’ convenience. A secure, paperless delivery method for tax returns, SafeSend allows individual taxpayers to receive, review, and sign their tax returns from anywhere and on any device while businesses can access and electronically deliver K-1s to their investors with ease. The two-factor authentication ensures your information remains safe and protected. Just follow the simple steps below:
For Individuals:
- Receive an email from noreply@safesendreturns.com signaling your tax return is ready for filing
- Click the safe link to access your tax return
- Verify your identity to review and finalize your return
- Electronically sign and return your e-file Authorization Form (Form 8879)
For Businesses:
- Receive an email from noreply@safesendreturns.com signaling your tax return is ready for filing
- Click the safe link to access your business’ tax return and K-1s
- Verify your identity
- Access your business tax return and K-1s and electronically deliver them to your investors
Frequently Asked Questions:
Q: Is it safe to enter my Social Security number?
A: Yes. SafeSend is a secure platform for viewing and signing your e-file authorization form(s). Look for HTTPS:// at the beginning of the site URL and/or a locked padlock symbol in your browser’s URL bar to confirm you’re using a secure site.
Q: Where do the identity verification questions come from? What if I don’t remember the answer?
A: The questions SafeSend Returns ask are knowledge-based questions pulled from government and credit sources. You may be asked things like where you lived in a given year, or when you bought your car or home. If you don’t remember the answers to the questions or answer incorrectly, you won’t be able to sign your e-file authorization form(s) electronically. Instead, you can print, sign, and return your e-file authorization form(s) to GranthamPoole.
Q: My spouse and I file our return jointly – how can we both sign the e-file authorization form(s)?
A: If both spouses have an email address on file, each will receive an email with a link to view the return, answer identity verification questions, and sign the e-file authorization form(s). If only one spouse has an email address on file, that spouse will first receive the link with identity verification questions specific to him/her. He/she will sign the e-file authorization form(s) then enter an email address for the second spouse. The second spouse will receive the email link with identity verification questions specific to him/her and sign the form(s). If a couple shares an email address, you’ll receive an email with identity verification questions specific to one spouse. After he/she answers the identity verification questions and signs the e-file authorization form(s), he/she can enter the shared email address again. A new link will send to the shared email address with identity verification questions specific to the second spouse/signer. He/she will answer the identity verification questions, then sign the form(s).
Q: Will I have the option to download and print my return for my records? If so, how long will I have access to it?
A: Yes, a copy of your return is accessible via a unique, secure access link for seven years. In addition, you can download a copy of your return for printing at any time.
Q: After signing my e-file authorization form(s), will I receive confirmation that it successfully sent to GranthamPoole?
A: Yes. Once you sign your e-file authorization form(s), you’ll receive an email stating it was successful. The email will also include a link to download a copy of your tax return for your records.
Q: Will this work on any internet-connected device?
A: You can complete this process on any computer, smartphone, or tablet via a web browser.
Q: What if I don’t receive an email with my access code?
A: Check your spam or junk email folders. If you don’t enter the code within the 10-minute time limit, request another.
Q: I still have questions. Whom should I contact?
A: Contact GranthamPoole at 601.499.2400 or email us via the contact form below with any questions or concerns.